Check-in - a popular student activity and an important Ground Crew Role - we have three Check-in Desks, Departure Lounge, Arrivals and Security

We offer a range of Airline/Airport Customer/Passenger Service Agent training courses with recognised qualifications to help you gain employment in the exciting world of aviation, choose from a Two Day or Three-Four Month options, for our Direct Students we always try to link them relevant job opportunities and interviews after each programme attended, see below for more information on our programmes:

These options include the roles of:-

• Check-in
• Customer & Passenger Care
• Departures
• Ticket Desk
• Arrivals
• Departure Lounges

.  .  .  to name just a few options that are available at an Airport.

STOP PRESS
Our next Two Day programme: 26 & 27.6.2012.

See below for more details.

If you are considering a career in aviation or are interested in this fascinating, exciting and challenging work then PLEASE read this introduction to our services BEFORE you decide to embark on any programmes or courses with anyone whether it be a Private Provider, a College, an Aviation Trainer, School or University because it will save you much time and effort to see what is available.

Our programmes are ideal if you have airline or airport interviews coming up and you need specific help for your interview(s); all our Airline Customer Service Agent training is at our Boeing B737 Trainer & Aviation Centre at Bournemouth International Airport.

All our programmes are mapped to the UK Occupational Standards for Aviation and as such are all to UK/EU Worldwide aviation industry approved standards.

Also if, as a student, you enjoy learning in a warm, friendly and supportive atmosphere taught by long-standing professional Tutors in an Aviation Centre, then we are the right Aviation Specialist for your training needs.

To book any of the options below please click on the BUY NOW button above which will lead you to the dates available and costs etc., you may pay by credit/debit card with confidence. To check our options scroll further down this page to see what we can offer you, based on the following:-

• Two Day programme option - £155.00 per student – see below of available dates – you must complete this programme before we can consider you the 3-4 month option
• Three/Four month programme option – £595.00 per student – see below of available dates

For over 22 years we’ve been helping new entrants into the exciting world of aviation to understand the Ground Crew role, airline entry requirements and airline interview techniques as well as some of the practical skills required.

At J.A.R.E. Airline Training Partnership we pioneered, 22 years ago, the concept of learning the basic airline skills BEFORE applicants applied to an airline/airport/handler OR went to airline/airport/handler interviews, this long term track record is your guarantee of quality.

You will find plenty of new and recent aviation companies on countless websites offering you help and advice as well as programmes to help you – but why risk your success when you can come to our own established Boeing B737 Trainer & Aviation at Bournemouth International Airport with bespoke Training Suites, Aircraft, Airport check-in desks, Departure lounges, Crew rooms, Aviation First Aid Centre instead of learning in a basic classroom or hotel conference centre?

To check our Codes of Practice please click on the button above to see our range of accreditations, registrations and codes of practice, you will not find another specialist aviation provider with this level of externally approved professionalism in the UK. We are also an Approved Assessment Centre for National Awarding Body NCFE No: 8462495 for aviation programmes.

We help over 3,000 students a year and 150 colleges use our facilities as well as direct applicants to experience aviation at first hand – on our website you will see genuine students, our own Centre as well ourselves – when you deal with J.A.R.E. Airline Training Partnership you deal with and will be taught by the two founders of J.A.R.E. Airline Training Partnership with over 50 years experience in aviation, one a former Chief Stewardess and one a former Chief Executive of a UK Airline.

We can offer a short Two Day options as well as a 3-4 month option, all taught at times to suit you, you can achieve our own widely recognised certification, externally accredited certificates or a combination of both – many of the current external awards were originally written by us in the first place.

Not only are we qualified Tutors with many internationally recognised teaching qualifications (inc: a Certificate in Education), we also teach other Tutors to teach aviation subjects around the world, as an organisation we are not only ISO 9001:2008 registered but also on the UK Register of Recognised Learning Providers (UKPRN: 10018326) as well as the Government’s Skills Funding Agency, Qualified Provider Framework (QPF) which has now become the Approved College and Training Organisation Register (ACTOR). This latter option involves a lengthy process to ascertain our quality teaching & systems.

Additionally we are a Charity Commission Registered Aviation Educational Charitable Trust – the only one of its kind in the UK, Registered Charity No: 1130711 – we aim therefore to keep our costs to a minimum and thus saving you, our potential student, extra costs and expense.

Based in the Aviation Park West part of Bournemouth International Airport our Centre is easily accessible for the major dual carriageways A31/A338, M27 – which link to the M3 from London and the North/Midlands. Christchurch and Bournemouth Stations are only a few miles away and there is an Airport Bus which has a stop just 250 M away from our B737 Trainer & Aviation Centre – so travel to our Centre is simple.

You will find our site comprehensive for the our services and it may take you some time to navigate around what we offer; please take as much time as you need, e-mail us or call us to discuss your needs and requirements, we always offer free and objective advice to all our potential students.

Also, unlike any other aviation provider, you are more than welcome to come and visit our Centre prior to enrolling on any programme with us, see our impressive facilities and discuss your requirements with us; all we ask is that we arrange a suitable time and date for you to visit us, rather than just call in, because we have a busy schedule of training where most days of the week we have students and groups visiting our Centre for their aviation studies.

Our aim is to ensure that you have all the options at your fingertips and that you can make an informed choice and do the right thing for your future career which is best for you and can help you the most for a future career in aviation.

As a Registered Charity and Aviation Educational Charitable Trust all our work is enshrined in our aims and objectives which are:-

“To advance the education of the public in the subjects of Airline, Airport & Aviation Studies & related industries”

Options

This is the original programme which we initially devised over 21 years ago which we update each year – our advice, why risk disappointment when you can attend the most used and recognised ORIGINAL Introductory Airline Customer Service Agent programme in the UK?

Two Day programme option - £155.00 per student – to include all tuition, notes, airline style lunch (where students serve each other in our large mock-up cabin), unique Aviation Lapel Badge and Completion Certificate + ONE DAY of aviation practical activities which can include at least SIX of the following (this would cover other providers three day options):-

Current dates available: 26 & 27.6.2012.

• Check-in – using our unique MS Access based check-in system
• Passenger Address – check-in, boarding, departure, arrival, special needs etc.
• Security Checks
• “X-Ray” checking of passenger luggage
• Departure lounge PAs
• Denied Boarding & return to landside
• Special Needs Boarding
• ABP boarding
• Boarding at remote stand
• Flight manifest/Load sheet reconciliation
• Seating on aircraft of passenger types
• Liaison with other colleagues using two-way radio for effective communication
• Arrivals procedures
• Passport Control/UK Border Control checks
• HM Revenue & Customs checks and three channel processing
• Lost, damaged and stolen luggage inc: PIRs
• Considering Restricted, prohibited and other articles for each flight – with examples
• Completion relevant paperwork

Three/four month programme option – £595.00 per student; this programme is a fully externally certificated Airline Customer Service Agent programme and lasts 13-16 weeks (one day per week – usually a weekday or a Saturday or Sunday) and includes a comprehensive range of Units and Elements – at the end, subject to students meeting the entry requirements there are a range of  airline/airport/handler interviews for you to consider to gain aviation employment.

We will also be offering an Intensive 12 day option in 2012 – look out for further details soon.

To enrol on this programme you must complete our above TWO DAY option.

This programme is based on the new Level 2 Aviation Operations on the Ground (knowledge) which we offer via Ascentis or NCFE and it includes:-

• Unit 1 Health and Safety within Aviation
• Unit 2 Aviation Security
• Unit 3 Aviation Communications
• Unit 4 Airport Check-in Services
• Unit 5 Aircraft Boarding and Arrival Services
• Unit 6 Airport Baggage Processing
• Unit 7 Loading and Unloading of Aircraft
• Unit 8 Airport Baggage Facilities
• Unit 9 Aviation Passengers with Special Requirements
• Unit 10 Aircraft Load Instruction Reports
• Unit 11 Aircraft Marshalling
• Unit 12 Support Flight Operations
• Unit 13 Aircraft Dispatch Process

(We can also offer units 1-3 + Unit 4 in the Aviation Operations on the Ground Certificate Level 2)

We then mould these units into the following syllabus:-

Unit 1 – Research the airport industry and the role of the Airport Passenger Service Agent

Unit 2 – Understand airport knowledge required by the Airport Passenger Service Agent

Unit 3 – Deal effectively with the processing of aircraft passengers

Unit 4 – Identify the boarding procedure for aircraft passengers

Unit 5 – Identify the procedures for decontrolling aircraft passengers

Unit 6 – Procedures involved in disembarkation of airline passengers

All sessions will include practical activities in our Aviation Centre shown in our other options above and the emphasis is on practical work rather than theoretical study although both will be included in the programme.

Current dates available: Next date later in 2012 TBA – then one day per week T.B.A.

You will also enjoy all the above benefits of the Aviation & Airport practical activities at our Centre.

Accommodation

If you need to stay overnight when attending your programme Bournemouth has some of the widest range of hotels, B&B’s and Guest Houses to suit all budgets from £25.00 per person upwards – we have a range of options close to our Centre for you to choose from with easy access from all the travel networks around the South Coast.

Entry requirements

We have never had any barriers to our training programmes, however airlines do and so you need to consider their basic entry requirements in the UK to include:

AGE – starting at 18 up to 65 years – we accept any students from 16 years upwards for our programmes

RESIDENCY – airlines/airports/handlers will require applicants to have an EU/UK passport and right of residency to work in the UK and the EU – we will accept students who have a fluency in English at IELTS 5.5 or above if from abroad and with a GCSE education in the UK or similar within the EU (to match airline requirements)

HEIGHT & WEIGHT – some airlines/airports/handler may require a minimum height of 5’2” (157.5CMS) and weight in proportion, however ground crew employers are much more flexible as there aren’t the restriction of an aircraft cabin to consider – we accept any students keen to learn new skills

HEALTH – working as Ground Crew does require fitness, stamina, some  pre-existing illness or diseases which would require medical control may be excluded, but all airline/airport/handlers have different criteria, some disabilities are also dependent on whether an individual could complete their duties unaided, please ask us for your own examples – we accept any students on our programmes who are physically fit and healthy

EDUCATION – most airlines, airports and ground handlers will require a UK GCSE level of secondary education (with Overseas equivalents) including English & Maths and 6-12 months minimum Customer Service/Care experience

There are other criteria but these are the ones you should be aware of initially.

We will always help all our students and candidates with help and advice on the relevant entry requirements – however our courses are available to those not just seeking employment but also those who are interested in aviation and understanding the exciting world of airlines and we will consider a wide range of applicants who wish to join our courses on their own merit.